Job description

Job responsibilities

To create, contribute and maintain a professional and effective working relationship with patients, clients, visitors & other staff members.

To communicate with other staff, patients and visitors in a courteous manner ensuring that any instructions to maintain their safety are understood.

To have full regard to the security of the premises and the environment at all times.

Diligently follow all laid down procedures in relation to key disciplines and personal safety.

Monitor and maintain the cleanliness of the environment by the removal and disposal of waste & refuse, ensuring the correct use of bags and labelling procedures.

Ensure bags are safe disposed of into the correct waste bins in the correct designated areas.

To undertake each cleaning task in accordance with the method statements of the department training.

To clean all sanitary, clinical and floor areas and removing dust, dirt and debris to the required Trust standard ensuring adherence to our Health & Safety procedures and policies.

Monitor and maintain the hygiene and sterility of areas with the specific aim of preventing cross infection in a potentially hazardous environment, in line with Infection Control procedures and guidelines.

To adhere to the Trusts colour coded system with equipment and consumables. i.e. cloths, mops and equipment.

All of the domestic staffs are required to undertake special cleans on request i.e. Isolation Cleaning.

Provide flexibility, assistance and support to other areas of work as and when required and instructed by your line manager or supervisor.

The Line Manager may allocate any other work or duties commensurate with the post.

All duties will be carried out in accordance with the departmental Health & Safety policy and COSHH regulations. These are to be adhered to at all times in line with Trust procedures.

To report accidents and near misses in accordance with Trust procedures.

To safely use all the domestics machinery and equipment i.e. Buffer, Burnisher and all of the floor maintainer electric machinery.

Clean, adjust and maintain non-hazardous and potentially hazardous hand tools and equipment.

To check machinery/equipment before use, reporting any faults or defects. Any defective machinery should be taken out of service and clearly labelled 'Out of order'

To contribute to the development of the Domestic Service by putting forward suggestions for improvement.

Person Specification

Skills

Essential

• Basic and Good literacy and numeracy skills.
• Excellent customer care skills.
• Ability to retain information and learning
• Ability to read and understand written instructions
• Has the physical ability to effectively perform the frequent duties of the post i.e. handle heavy waste, using heavy machinery, ability to stand or walk continuously.
• Ability to communicate using good verbal and written English i.e. fill in stock request form, annual leave requests, report any issue to the Supervisory Team
• Able to identify potential hazards in the workplace and the confidence to act upon these effectively
• Ability to work under own initiative to achieve set targets
• Ability to organise and prioritise own workload/tasks
• Ability to multi task effectively and move from one task to another rapidly when priorities change
• Ability to remain calm under pressure or challenging situations
• Ability to assist in and demonstrating duties and operating procedures to new members or staff
• Ability to undertake the full range of tasks once trained

Knowledge and Experience

Essential

• To have experience of cleaning.
• Awareness of Health & Safety and Infection Control.
• Understanding Confidentiality and security.
• Knowledge of cleaning products. i.e. COSHH.
• Use electronic resources to input and save information. i.e. annual leave, timesheets.

Desirable

• Experience in a similar role or service industry.
• Experience working as part of a team.
• Knowledge of using heavy duty cleaning machinery i.e. Buffer, Burnish.

Educations, Training and Qualifications

Desirable

• NVQ Level 1 or 2 or Apprenticeship.
• NVQ, Apprenticeship or equivalent in cleaning and support services.
• GCSE or equivalent in English or Maths.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

University Hospitals of Northamptonshire

Northamptonshire

Northampton

NN1 5BD

United Kingdom

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)